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FAQs about Universe Marketplace

the FAQs


Hey there! Here’s some questions we’ve been asked and some that we thought you might want answered...

General

Do Universe have a facebook and twitter pages?

Yep!...
Facebook.com/UniverseMarketplace
twitter.com/Universe_MP (@Universe_MP)

Can I share a book listing with a friend?

Yeah, fo sho! When you view the book you want to share, simply click one of the social media buttons under “Share with a friend”

Do Universe take a commission?

Yes, we take a small 10% commission on the final sale of a book. But we do not charge to list books for sale, so list away!

 

Selling

 

How do I use Universe to sell books?

Simply sign up and click Sell or view our About for more information.

Can I sell any book?

Absolutely! Simples.

How much should I sell my book for?

Only you can really know the true value of your books. However, we advise lowering the price slightly if the book is used. Also, if you wish to send the book to buyer, remember to include the cost of delivery in your price.

How do I receive payment for my book?

For the security of your information, we ask that you have a paypal account to sell a book. Once you sell a book, your money will go straight into your paypal account.

How do I arrange for book pick up?

1) Once your sale has gone through, a chat window will open within the book listing in your bookstore. You can arrange for book pick up with the buyer from here. This chat window will close 30 days after sale.

2) Here are some suggested guidelines to arrange a safe book pick up;
- Always arrange an exchange to occur during the day, not at night.
- When carrying out a book pick up, ensure you bring a friend with you.

Do I have to pay to list my books for sale?

Nope, you pay zilch to list a book.

How do I post my book to the buyer?

- You can find guidelines for postage here.
- If the buyer has not listed their address, once your sale has gone through, a chat window will open within the book listing in your bookstore. You can find out the delivery address from the buyer here. This chat window will close 30 days after sale.

How much will it cost me to send a book to a buyer?

You can find advice on postage costs here.

 

Buying

 

How do I use universe to buy books?

Simply sign up and click Buy or view our About for more information.

How do I pay for a book?

For the security of your information, we ask that you have a paypal account to buy a book.

Where do I pick my book up from?

1) Once your sale has gone through, a chat window will open within the book listing in your bookstore. You can arrange for book pick up with the buyer from here. This chat window will close 30 days after sale.

2) Here are some suggested guidelines to arrange a safe book pick up;
- Always arrange an exchange to occur during the day, not at night.
- When carrying out a book pick up, ensure you bring a friend with you.

 

need more?

If you have any further questions don't hesitate to ask?

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